Quotation and agreement
An application via the website is without obligation. An agreement only arises after acceptance in accordance with the conditions on the specific quotation or order form. The project-specific documents state price, scope, schedule, payment and any exclusions.
Measurement and execution
Dimensions and technical feasibility are checked during the agreed measurement. The customer reports known defects, pipes, permit requirements and other circumstances that influence the implementation in a timely manner.
Delivery, changes and force majeure
Delivery times and change agreements are included in the quotation. Customized production can only start after choices have been finalized. Unforeseen circumstances and force majeure will be reported as soon as possible and dealt with in accordance with applicable law.
Complaints and warranty
Report visible damage or defects as quickly as possible with sufficient information and photos. Legal guarantees remain applicable; additional product or installation guarantees are described in the project documents.
Applicable law
Belgian law applies to agreements with Cose. Mandatory consumer rights continue to apply in full. The signed quotation and attachments always determine the specific project.
Last updated: August 6, 2026.